Speaking & media.
I talk about PSA platforms, MSP profitability, and what forensic accounting taught me about where money actually goes.
What I talk about.
“Your PSA Is Lying to You”
Every dashboard tells a story. Most of them are fiction. I walk through the most common ConnectWise and HaloPSA configuration mistakes that make reports unreliable, and what MSP owners should actually be paying attention to.
“The Forensic Approach to MSP Profitability”
What ten years of forensic accounting taught me about finding hidden revenue leakage inside business operations. Real examples, real numbers, no vendor marketing.
“Configuration Over Platform”
The MSP community spends way too much energy arguing about which PSA is the best one and not nearly enough energy making the one they already have actually work. I make the case that configuration expertise is the most underrated competitive advantage in this space.
“Building Custom: When Off-the-Shelf Isn't Enough”
The story of building a 275,000+ line custom platform for an MSP in 4 months: why we did it, how it went, and what the results looked like. For anyone wondering whether custom development is worth the investment.
Podcast appearances & media.
Coming soon.
If you run an MSP podcast or industry publication and want to have a conversation about getting PSA right or the forensic approach to MSP profitability, I'd love to hear from you.
Want me at your event?
I'm available for conference talks, breakout sessions, webinars, and podcast interviews. Everything I present is practical and specific, backed by real engagement data. Not slides full of buzzwords. And I can tailor the topic to your audience.
Get in touch →